LIBERTY TIRE NEWS / March 19, 2020

Liberty Tire Response to COVID-19

To Our Valued Customers: We Care, We’re Prepared, and We are Operating with No Disruption.

Liberty is closely monitoring the rapidly evolving coronavirus (COVID-19) outbreak and we want to
provide an update on our ongoing response to the developing situation. With that in mind, we are
writing to keep our customers apprised of how we plan to operate as we navigate these uncharted

Liberty remains dedicated to delivering the best possible service and products; however, ensuring
the safety and health of our employees and customers is paramount above all else. In early March,
we began implementing the necessary CDC and WHO guidelines for facility cleanliness and hygiene at
all of our locations. We have provided employees with guidelines to maintain appropriate social
distancing. And finally, we immediately implemented a strict policy regarding employees who may
experience symptoms. At the time of this writing, thankfully we have no employees, or family
members affected.

With regard to Tire Collection Service, we are partnering with our customers to make modifications
to our process to ensure efficient and timely pick-ups as required. We are ready and willing to
adapt to your service needs, and internal protocols.

For our customers utilizing our recycled rubber products, we are committed to maintaining the same
quality service as always. At present and barring any disruptions in the freight industry, we do
not envision any unusual shortfalls within our supply chain and remain optimistic we can deliver
orders on time. If you have specific concerns, please let us know right away so we can account for
your business.

One request – for shipments being picked up at our facilities, we are requiring a minimum of 48
hours’ notice. This will ensure the appropriate paperwork is already prepared and will allow
everyone to minimize their direct interaction. We love our customers, but at least for now – best
to be safe.

We will continue to monitor the situation and will adapt to the changing conditions in a swift and
appropriate manner. Please reach out to your normal contact person should you have any changes in
your hours of operation, delivery requirements, personnel interaction guidelines, etc. If you have
any general questions, the appropriate contact can be found at Liberty – Contact Us.

Please stay safe and be well. We will persevere!
Best Wishes,
Steve Bigelow
Senior Vice-President
Sales & Marketing